FAQ
How do vendors sell on the marketplace?
Vendors can apply for an account, and once approved, they receive access to a personal dashboard where they can upload products, manage inventory, track orders, and monitor earnings.
Are products reviewed before going live?
Yes. All products must be approved by the admin to ensure quality, accuracy, and alignment with our marketplace standards before they appear on the website.
What payment methods do you support?
We currently use Shopify Payments as the primary checkout method. Vendor payouts can also be processed through additional systems like PayPal or Stripe, depending on the vendor’s setup.
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h

